contact form for cat whispering advice

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Contact Form for Cat Whisperer Advice

Email counseling is active and takes some time. Each issue is addressed separately and some need several email exchanges to figure out the behaviors and work with your cat. The purpose of email counseling is to keep the cat in the home. There are so many cats euthanised because of behavior issues that it breaks my heart. There is Always something to be done! Don't give up.

Your advice was worth every penny and I really appreciate it...I even told her veterinarian about you and he will keep your information for other cat owners. - Charlotte

I take each request as it comes in, so there might be a few ahead of you. Please allow me 24-48 hours (1-2 days) to respond. I try to get to each issue as it comes up, within 12 hours, but sometimes it takes till the next day to get to it. If I get behind, I will email everyone on the waiting list (everything as it comes in until I can catch up) and let you know that I've received your request. This has never happened, but I need to have a policy about it.

If I plan on being away from a computer or on vacation, I put it right here, so that you will know when to expect a response before you begin.

Sulley and Ms. Whiskers were able to sit on the couch together. Their body language said it all. It happened one week after taking your advice. It would have never happened without you. - Valerie

My policy on privacy: Your information entered through either the payment gateway or your contact form is private. I don't share unless the government comes at me with a subpoena. I don't sell or share your information. I don't use your information to sign you up for the newsletter, you have to sign up on your own. I won't email you a few weeks later to ask you anything or send you anything. I don't "cookie" your computer to track your usage. Your computer and your privacy are as important to you as mine is to me. You can read the extended Privacy Policy and decide for yourself if you would like to continue.

PayPal Payment Gateway. Your charge for email counseling is $6.99, no matter how involved your issue. This means that if you have 10 cats and all of them have an issue, you can talk to me until everyone is getting along & using the litter box and not biting you, all for the same price as someone who has a question about how to keep a cat off the counter. I go by incident, not by depth. It's just easier.

You can pay by credit card, debit card or online check. If you have a PayPal account, you can transfer funds.

I ask that if you come back to me a few months later with a different issue that you pay again. If you have a re-occurance of the same issue, no payment is expected. Some cats get better and then get worse. Some cats never get better. Some cats get better and then do something else later that drives their owners nuts.

BEFORE you begin - If you use an email address that resembles me@rr.state or something like it - STOP!

These addresses often fail. Please go to Yahoo! or Google and set up a free email account and come back here with that address. I also have regular client issues with Hotmail, MSN and even Yahoo! addresses failing. Be sure that you accept email at the address and please DOUBLE-CHECK your email address! If you do not receive an acknowledgement in 48 hours, please use the address on the auto-responder and reply. I get those as well.

When you complete the payment transaction, you should be automatically re-directed to a page where you can enter your cat issue. If you are unable to complete the process, I do get notification, and I will email you.

Many of my clients become "friends" after such involved counseling and I look forward to updates about the cats. I love photos and emails, and I need that positive feedback.

Refunds: I will refund once but not twice. I will refund by Paypal only. The reasons for a refund may be varied, but it boils down to these: you clicked twice or you solved the problem before I replied to your initial request. If you are dissatisfied with my service, you can express that to me. I will try other ways to help before I give up.
Look, it's $6.99, not $69.90.

I have noticed several visitors from countries around the globe that do not have PayPal service in your country. Go to the mail-in form page instead. It contains a mail-in contact address and prompts you for all the information I need. Please PRINT clearly and be sure you enclose your check or money order in US funds as directed. It is more expensive to use the mail-order service, but all other aspects of the service are the same.